Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Octopus22 (“we”, “us”) governing your use of our website, app, and services (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you’re using the Service on behalf of a company, you confirm you’re authorized to bind that company.

If you don’t agree with these Terms, please don’t use the Service.

Octopus22 provides AI agents, a “Company Brain,” that connect to the tools your business uses, build a shared memory, and carry out tasks you assign within the permissions you set. We may add, change, or remove features over time to improve the Service.

You must be at least 16 years old and able to form a binding contract to use the Service. You’re responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that happens under your account.

Tell us promptly if you suspect any unauthorized use of your account.

You agree not to:

• Use the Service to break the law or infringe anyone’s rights.
• Upload malware, attempt to breach security, or disrupt the Service.
• Reverse-engineer, resell, or misuse the Service beyond what these Terms allow.
• Connect tools or data you don’t have the right to use, or use the Service to harass, defraud, or harm others.

We may suspend or limit access if we reasonably believe these rules are being broken.

You keep all rights to the data and content you connect or provide (“Your Content”). You grant us a limited license to process Your Content solely to operate and improve the Service for you. For example, to build your Company Brain and let your agents act on your behalf. We handle Your Content as described in our Privacy Policy.

You’re responsible for having the rights and permissions needed to connect your tools and for what your agents do within the access you grant them.

The Service uses AI, which can be wrong, incomplete, or unexpected. Outputs and agent actions are provided to assist you. They are not professional, legal, financial, or other expert advice. You’re responsible for reviewing agent work and for the actions you allow agents to take.

Use the controls we provide (permissions, approvals, pausing, and per-run limits) to keep agents within bounds you’re comfortable with.

Paid features are billed as described at sign-up or in your plan. Unless stated otherwise, fees are based on usage, are charged in advance or as incurred, and are non-refundable except where required by law. We may change pricing with reasonable notice; changes won’t apply retroactively to amounts already billed.

The Service, including our software, models, designs, and brand, is owned by us or our licensors and protected by law. These Terms don’t transfer any of our intellectual property to you beyond the limited right to use the Service. You may not use our name or marks without our permission.

The Service connects to third-party tools and relies on third-party providers (for example, AI model providers and payment processors). We’re not responsible for those services, and your use of them is governed by their own terms. A tool changing or limiting its access may affect related features.

You can stop using the Service and close your account at any time. We may suspend or end your access if you breach these Terms, or if we discontinue the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as IP, disclaimers, and limitation of liability) will continue to apply.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We don’t warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or fit for a particular purpose.

To the fullest extent permitted by law, we won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose.

You agree to indemnify and hold us harmless from claims and costs arising out of Your Content, your use of the Service, or your breach of these Terms, to the extent permitted by law.

We may update these Terms from time to time. When we make material changes, we’ll update the date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, without regard to conflict-of-laws rules. You and Octopus22 agree to the exclusive jurisdiction of the courts of Dubai, UAE for any dispute arising out of or relating to these Terms or the Service, unless applicable law requires otherwise.

Questions about these Terms? Email us at legal@octopus22.com.